Barista
Lead
January 2019 - December 2022
- Managed and oversee operation of the bubble tea shop from opening to closing and sales
- Managed financial security and analyzed trends of orders and products to maximize profits by 35% in one year
- Trained 38 new hires to of the essential skills of a barista, great customer service and safety guidelines whilst assessing them
- Displayed and enforced high standards of performance and customer service to keep consistency throughout the staff